Frequently Asked Questions - Pre & Post Sales

Below you will find a collection of categorized frequently asked questions that we have put together in order to help you as much as possible. We also recommend you to read the entire question.. If you do not find a solution to your questions/issues, or would simply like to contact us, please submit the ticket here.

Pre Sales Common Queries

  • Will my server Support Question Answer Script?
  • Is this Open Source code Script?
  • Is Installing the script require any excerpt knowledge?
  • When will I receive the script after making successful payment?
  • Would I be able to change the script language?

Post Sales Question

  • What to be done after making payment?
  • How long will I take to make by script running?
  • Things to Do after Successful Installation of Question Answer Script

Script Customization Queries

  • How can I change the template of the site?
  • How can I change the Language of my Website?
  • How can I add my own Logo in the Script?
  • How can I add my advertisement code like Google Adsense?

Answers - Pre Sales Queries

Will my server Support Question Answer Script?

Question Answer Script is build on PHP5 Zend Framework. Following is the requirement of the Question Answer Script. All the extensions mentioned below are available on any Apache Server.

  • Compatible PHP version ( Version >= 5.2.4)
  • "mysqli" and "mysql"
  • "curl"
  • "gd"
  • "pcre"
  • "session"
  • "simplexml"
  • "zlib"
  • "Zend Optimizer"

Steps to Check whether your hosting provider provides all these or not:

Step 1: Create a file “test.php”
Step 2: Add the below mentioned code in “test.php”

<?php
phpinfo();
?>

Step 3: Upload this file on your server.
Step 4: Open the UPLOADED file in the browser
Like this: www.yourdomainname.com/test.php

PHP Information page will appear and you can check the status of all the extensions whether they are enabled or not. Or send us the link of the uploaded file and we will let you know about the server compatibility. However if you still have any issue then ask us!


Is this Open Source Code Script?

All the files required for designing .i.e. Template Files & CSS files are completely open for modifications. You can change the website design or can make new templates by changing the Template & CSS files. But Logic files, Function Files & License files are encrypted which makes the Script Domain Binded. We have tried our best to open maximum things such that our customer can easily change the design. We also provide service to design the new template or customize the template for you, just write us your requirement!


Is Installing the script require any excerpt knowledge?

Installation of Question Answer Script is Wizard Based. You just have to enter details and click Next. And every thing is managed by the Installation script. Check the Steps of Installation .


When will I receive the script after making Successful payment?

After making successful payment you need to send the
• Website URL
• Transaction id to get your order processed.

Once receiving the Website Url & Trasanction ID… We need 6 hrs to deliver the script. Script will be delivered at Email ID used during the purchase.

Note: Be sure in sending the Website URL as the script is Domain Binded that means the script will only run on the specified domain. So please double check the URL before sending that to us.


Would I be able to change the script language?

You can easily change the Script Language i.e. all the Static Text available on the website. This can be easily done using the “Modify Custom Text” option available in the admin section.


Post Sales Question

What to be done after making payment?

After making successful payment you need to send your
• Website URL
• Trasanction ID

Once receiving you details we need 6 hours to deliver the script. You will receive the link to download the script.


How long will I take to make by script running?

Script installs in a FLY. Installation wizard requires less the 3 minutes to get you site ready for use. After Installation your site is ready but you need to perform some activities..

Things to Do after Successful Installation of Question Answer Script
After successful installation you need to follow following steps to get the site fully customized.

Login in the admin Panel – www.yourdomainname.com/admin
Default User Name – admin
Default Password - 123456

Step 1: Change the admin Password
Step 2: Click the Website Setting link present on the Top Right Corner.

Modify the following information

Website Name - Displays on the title bar of Web Browser on every page
Website Host Address - This should be the actual URL for the website.
Mail Sender E-Mail Address - Specify valid email address used for sending email from the website.
Website Logo Code - Specify the logo of the website. Enter html code for the logo. Yahoo Application ID - Specify the Yahoo Application ID. This is used by question importer to fetch questions from Yahoo Answers !
Moderate Question & Answers - Select if Yes to Enable Moderation, No to Disable Moderation This setting controls whether questions and answers posted should be moderated before it is made public on the website.
HomePage Title Tag - Specify the homepage <title> tag content.
HomePage Meta Description Tag - Specify the homepage <meta> description tag content.
Use Custom Text on Website - Enable Custom Text or Disable Custom Text
Change Website Theme - Select the Theme which you Like most


Customization Answers

How can I change the template of the site?

You can easily change the template by editing Template files. All the files which control the FrontEnd design is placed in the Template folder. You need to edit these template files & CSS files. Changing the template will require advance knowledge of PHP & javascript.


How can I change the Language of my Website?

You can change the language through the admin control panel.

Follow these steps to change the static text of your website

Step 1: Click the Website Setting second link present on the TOP Right Corner.
Enable the Label mentioning USE CUSTOM TEXT ON THE WEBSITE.

Step 2: Click on the Modify Custom Text – First link on Top Right Corner.
Here you can change the respective text.

Just click the Save Modification and Your modified text will appear on the website. You can just roll back to English text just just disabling the custom Text from the main setting page.


How can I add my own Logo in the Script?

For adding the LOGO in Question Answer Script, follow the below mentioned steps.

Step 1: Create a Logo and upload any where on your website, suppose you uploaded it in the Image Folder.

Step 2: Now Login to Admin Panel.
Click the Website Setting link present on the TOP Right Hand Side.
Add the html code in Website Logo Code Panel like
<img alt="Question Answer Script" src="http://www.questionanswerscript.com/demo/images/logo.png" style="margin-left: 5px" />


How can I add my advertisement code like Google Adsense?

Question Answer Script is advertisement friendly that means you can easily control your advertisement through admin panel. Follow the below mentioned steps to add Google Adsense Advertisement code.

Login to Admin Panel & Click the Advertisement tab

There are different Add Place Holder with the description & a Check box. Check & UnCheck to show & hide the advertisement panel on the front end. Every Add holder has a text box with Advertisemtn size mentioned. Just paste the Google Adsense code according to the size and check the add place holder to display all the adds.